Refund policy

Eligibility for Returns:
Returns are accepted within 7 days of purchase.
Items must be unused, undamaged, and in their original packaging, including all tags and labels.

Free Returns:
AHY Fashion offers free returns in case of incorrect size, wrong color, or damaged items. Return shipping costs in such cases will be covered by us.

Customer-Initiated Returns:
If you wish to return an item due to personal reasons (such as change of mind), the return shipping charges will be the customer’s responsibility.

Non-Returnable Items:
Products that have been used, damaged by the customer, not in original packaging, or marked as non-returnable are not eligible for return.

Refund Process:
Refunds will be processed within 7 days after receiving and inspecting the returned item.
Refunds will be issued via JazzCash, Easypaisa, or bank transfer.

Exchange Policy:
Exchanges are available for size or color, subject to stock availability.

Damage Reporting:
Any damaged or defective item must be reported within 48 hours of delivery.
Please provide clear photographic evidence when contacting support.

How to Initiate a Return:
Contact our customer support team with your order details, reason for return, and supporting evidence (if applicable).

Return Shipping Instructions:
Items must be securely packed to prevent damage during return.
For eligible free returns, AHY Fashion will provide a return shipping label.
For customer-initiated returns, customers are responsible for arranging and covering the shipping cost.

We strive to provide a smooth, fair, and hassle-free return experience for all our customers.